Privacy Notice

This notice describes how Dodona Analytics Ltd (“we” or “us”) handle the personal information that you may provide us with when transacting with us, using our product or visiting our website.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at the address below or by emailing info@dodonaanalytics.com if you wish to make a request.

Contact Details

Dodona Analytics Ltd.

128 City Road, London, EC1V 2NX, United Kingdom

https://dodonaanalytics.com

info@dodonaanalytics.com

or use our contact us form

The type of personal information we collect

We currently collect and process the following personal data:

Name and business contact details, including job title and company
Usernames and passwords and any authentication data
Web session data (for example, IP address and browser) captured when visiting our website or using our product

Why do we collect data?

Most of the personal information we process is provided to us directly by you for one of the following reasons:

Sales and marketing communications
A commercial transactional to purchase our product
Enable us to provide customer support services to you
Gain access to our product and manage access to it within your team

We also receive usage information from our product and website applications for the following reasons:

Ensure that our product is functioning
Provide automated feedback on the adoption of the product and features
To inform product development and product improvements
Licensing and compliance
Improve sales and marketing communications
Personalised recommendations

Legal basis

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

Your consent
We have a contractual obligation
We have a legal obligation
We have a legitimate interest

You can remove your consent at any time by unsubscribing from our email communications using ‘unsubscribe’ link in the communication or by emailing info@dodonaanalytics.com

How we store your personal information

We store your information in our product and our sales and marketing systems. We ensure that all systems enable compliance with GDPR and local privacy laws in the countries in which our clients are based.

Sharing your data

We do not share this data with any third party unless required by law or to complete a transaction you have authorised. However, we may share this data internally to fulfil the sales, marketing and service activities listed above.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at the address above or by emailing info@dodonaanalytics.com

You can also complain to the ICO if you are unhappy with how we have used your data.

Information Commissioner’s Office – Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk